Wait Staff at Hello Mart Ltd.

Wait Staff

Are you a friendly, customer-focused individual with a passion for hospitality? We are looking for dedicated and enthusiastic individuals to join our team as Waiters/Waitresses at our upcoming restaurant. If you thrive in a fast-paced environment, enjoy interacting with guests, and take pride in delivering exceptional service, we want you to be part of our team!

Key Responsibilities:

  • Greet guests warmly upon arrival, escort them to their tables, and provide menus.
  • Take accurate food and beverage orders, making recommendations and answering questions about menu items.
  • Deliver food and beverages promptly and accurately, ensuring that orders are complete and correctly prepared.
  • Anticipate guests’ needs and provide attentive service throughout their dining experience, including refilling drinks, clearing empty plates, and addressing any special requests or dietary restrictions.
  • Collaborate with kitchen and bar staff to ensure seamless coordination of food and beverage service.
  • Handle guest inquiries, concerns, and complaints professionally and promptly, escalating issues as needed to ensure guest satisfaction.
  • Process payments accurately, handle cash and credit card transactions, and reconcile cash drawers at the end of shifts.
  • Maintain cleanliness and organization in the dining area, including setting and resetting tables, and assisting with general cleaning tasks as needed.

Qualifications:

  • Previous experience as a waiter/waitress preferably in a restaurant.
  • Excellent communication and interpersonal skills, with a friendly and outgoing personality.
  • Ability to multitask and work efficiently under pressure in a fast-paced environment.
  • Strong attention to detail and a commitment to delivering high-quality service to every guest.
  • Flexibility to work evenings, weekends, and holidays as required by the restaurant’s operating hours.

Method of Application

Interested and qualified candidates should apply using the Apply Now button below.
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