Showroom Assistant at JCCP M (Kenya) Limited

Job Summary

• Staff of a showroom for Japanese products in a shopping mall.
• Promote Japanese products.
• Collect the feedback on the products and analyze their demands.
• Contribute to the organized and efficient showroom operation.

Requirements

• Minimum Qualification: College certificate or diploma
• Experience Period: 2 years

Primary Responsibilities

• Promote the products which includes, for example:
• Display the products in a sophisticated manner.
• Explain and demonstrate the products to the customers so that they understand the features and advantages of the products.
• Create articles to introduce the products on the website of the showroom.
• Help customers with any queries to ensure all customers visiting the showroom are happy and the showroom is well attended.
• Collect the feedback on the products, which includes for example:
• Keep records of the number of visitors and their basic profile.
• Take a survey on the customers’ feedback on the products.
• Report the feedback in the instructed format.
• Contribute to the organized and efficient operation of the showroom, which includes for example:
• Maintain the showroom premises neat, organized and clean.
• Ensure that the displayed items are not damaged.
• Be punctual.
• Follow manager’s instructions and assist other showroom staff – be a team player
• Self-Management
• Ambitious to improve yourself, positive thinking, resilient and open to change.
• Always try to be productive and dependable, taking ownership in your assignment
• Embrace personal challenges.
• A self-starter, motivated and able to positively motivate others.

Candidate Specific

Academic Qualifications:

• Secondary school graduate.
• A college certificate preferably in customer service, or sales & marketing is welcomed.

Experience:

• Minimum 2-year experience
• Experience in sales or as store personnel is preferable.

Skills:

• High Customer Orientation
• Ability to learn the products, feature and the brand and explain those to the visitors.
• Good communication, interpersonal and negotiation skills
• Highly organized, detail oriented and self-motivated.
• Computer knowledge is a requirement.

Other:

• Certificate of Good Conduct from DCI.
• Highly interested in Japanese products/services, people, and cultures.
• Highly mindful of respect, honesty, and hospitality to other people.